As Director of Operations, Lien is pivotal to our company's success because she is the backbone of our organization, ensuring everything functions seamlessly. Some of her key roles are strategic alignment, ensuring that day-to-day operations are aligned with the company's strategic goals, and bridging the gap between the executive team and the operational staff. Efficiency and Productivity are achieved by optimizing processes, she helps increase productivity and reduce costs, ensuring the company operates smoothly and efficiently. Resource Management, as she oversees the allocation of resources, including workforce, budgets, and materials, ensuring everything is used effectively. She leads, mentors, and develops teams, fostering a culture of collaboration, accountability, and continuous improvement. She also tracks and analyzes operational performance, using data to make informed decisions and drive improvements. She also leads risk management to identify potential risks and implement mitigation strategies, ensuring business continuity and stability.